Executive Director’s Expenses

For the Executive Director’s 2019-2020 expenses, Click here.

CKCHC Organizational Update for the Walpole Island First Nation Chief and Council

See all the accomplishments we achieved during the 2017-2018 fiscal year for our Walpole Island site by clicking here.

CKCHC Annual Report

See all the accomplishments we achieved during the 2018-2019 fiscal year for all sites by clicking here.

 Erie St. Clair Health Line is an innovative website that puts accurate and up-to-date information about health services at the fingertips of consumers and health care providers across the Erie St. Clair region of Ontario. provides easy access to a reliable source of data, and empowers consumers to find the services they need close to home.

Over 1,300 service listings describe organizations and programs serving people who live in Chatham-Kent, Sarnia-Lambton and Windsor-Essex. Users can choose to receive local information first or search the entire Erie St. Clair region.


211’s award winning service helps people navigate the complex network of human services quickly and easily, 24 hours a day, 7 days a week, in over 150 languages.  211 connects people to the right information and services, making their pathway to care, help, and resources a guided and trusted one, and helps Canadians become more engaged with their communities for better health and wellbeing.  211 recognizes the diverse needs of Canadians and provides specialized support for a number of key communities including Indigenous Peoples, newcomers and LGBTQ+ people.

211 is available in a variety of mediums including phone, chat, website, and text in different regions – dial 2-1-1 or visit to connect to community services.

Quality Improvement Plan for Ontario Primary Care

In accordance with the Excellent Care For All Act (ECFAA) the CKCHC submits an annual Quality Improvement Plan.  Using this plan as a beacon, the CKCHC Quality Committee monitors and evaluates the quality of the service the organization provides to our clients and community.

To view the 2019-2020 submission, please click here.

To view the 2018-2019 all sites results, please click here.

To view the 2019-2020 Q3 cumulative results, please click here.

Multi-Sector Service Accountability Agreement

The Local Health System Integration Act, 2006 requires that the Local Health Integration Network (LHIN) and the Health Service Provider (HSP) enter into a service accountability agreement.  The service accountability agreement enables the LHIN to provide funding to the HSP for the provision of services.

To view the 2019-2022 service accountability agreement between the Erie St. Clair LHIN and CKCHC, please click here.

Strategic Plan

The below framework represents the revitalized Strategic Plan that emerged from the strategic planning workshop. It was reviewed by the Board and the Executive Director and approved in April 2017. The framework highlights four directions the CKCHC will pursue, monitor and evaluate.  The strategic plan has been extended to March 31 2021.

Please click here to view a copy of the 2017-2021 CKCHC Strategic Plan.

Please click here to view a copy of the 2017-2021 CKCHC Strategic Framework.

Please click here to view a copy of the 2017-2021 CKCHC Strategic Directions at a glance.

Statement of Operations for the Year Ended March 31, 2019

Grant Thornton LLP conducted the audit of the CKCHC financial statements. The audit is conducted in accordance with the Canadian generally accepted auditing standards. Those standards require that the auditing firm comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether the financial statements are free from material misstatement.

Please click here to view the Statement of Operations for the year ended March 31, 2019.

Model of Health and Wellbeing

The Model of Health and Wellbeing serves as the beating heart of all 74 Community Health Centres (CHC) in Ontario. It plays a vital role in our service delivery and program development. Withouth this model, we cannot help our clients and community move towards a state of complete physical, mental, social and spiritual wellbeing. From our Board of Directors to our clinical and administrative staff, this model flows within our CHC and spreads outward into the community.









For more information about the Model of Health and Wellbeing, please visit the Alliance for Healthier Communities’ website by clicking here.

Community Health Centres: Healthy People, Healthy Communities

To learn more about the important work Community Health Centres do please watch this short video.

CKCHC Anti-Racism Statement- Health Equity Matters

CKCHC Anti-Racism Statement